Refund and Returns Policy

Refund and Returns Policy

Last Updated: November 7, 2025

At Fan Dekho, we want every shopping experience to be smooth and satisfying.
If you are not completely happy with your purchase, we offer an easy 7-day return or replacement policy.

1. Eligibility for Returns

You can request a return or replacement if:

  • The product is damaged or defective on arrival.

  • You received the wrong product.

  • The product is missing parts or accessories.

2. Return Conditions

  • The product must be unused, in its original packaging, with all tags, manuals, and accessories intact.

  • Return requests must be made within 7 days of delivery through your order page or by contacting support.

3. Refund Process

  • Refunds are initiated after the returned item is inspected and approved.

  • The amount will be credited to your original payment method within 5–7 business days.

4. Non-Returnable Items

  • Products damaged due to improper use or installation.

  • Items without original packaging or missing parts.

  • Clearance or discounted sale items.

5. Exchange Policy

If eligible, customers can opt for a replacement instead of a refund for faster resolution.

6. Contact for Returns

📧 anitakoila0102@gmail.com
📞 Customer Support: 6360302643

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